Prevention is better than a cure
Much of our time providing HR Consultancy for small businesses could be described as fire-fighting. And we really enjoy the fight! Something has happened – like an employee underperforming or the need to recruit quickly and we work with a client to resolve the issue and get the workforce back up to full productivity promptly.
But in most cases, preventing the issue from arising in the first place is generally a more cost effective and less disruptive position. Wherever there is an employment issue, not only does it take up management time and the cost of fixing the issue, but it is also disruptive to the employees affected and those around them. Issues tend to breed issues (one grievance often gives other employees the idea to raise their own) and soon your employer reputation may well be tarnished; affecting your ability to attract and retain the best talent.
Whilst we love fixing the problem, we equally love sparing our clients from the issues from arising in the first place. This can be achieved by:
- Managing expectations on both employer and employee sides with a clear and up to date contract of employment and employee handbook.
- Ensuring those with line management responsibilities are competent and confident to deal with employment matters through our bespoke people manager training
- Having a range of pro-active employment procedures such as performance management, absence management and recruitment & selection to ensure small issues are handled quickly and competently before they escalate.
These services can be provided by us on a pay as you go basis or via our unlimited advice value packages.
And we have clients that do just this. One particular client that we have worked with over the last few years, since their business was first established, was very keen to get their HR processes set up right from the very outset so they were ready for their planned growth. Our pro-active processes have enabled them to manage their costs and achieve consistency and fairness across their workforce as they have grown.
If you feel like you are fire-fighting for too much of your time, get in touch and we can help extinguish the problem and put fire-proofing measures in place.