Articles in the category Getting the Best from People

Ask Us: Zero hours worker claiming set hours

May 22 2017

Hi, I run a pub and it is the industry norm to employ part time staff on zero hours contracts.  We do this but an employee that has been with us for the last 2½  years is now claiming she has a right to contracted hours of 16 hours per week.  Over the last couple...

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Informal insight

May 15 2017

We recently offered advice on formal employment meetings (eg disciplinary and grievance) and their  legal and good practice requirements, but these should only generally happen after informal stage has been tried. The rules on informal meetings are less clear.  By their very nature, they are intended to be low key with no major decisions being...

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Work ⇐ affects ⇒ Wellbeing

May 5 2017

Positive employee engagement and motivation is critical for good company performance. It leads to a mutually beneficial, complementary relationship between employer and employee.  Engage for Success research (2014) shows that in order for employee engagement to be sustainable in the long term, it must go hand-in-hand with positive employee wellbeing. Positive wellbeing is not simply...

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April Newsletter

April 5 2017

This month we look at workplace disputes and remind employers of the essential steps in dealing with disciplinary and grievance matters: April Newsletter – Workplace Problems  

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Workplace Discipline and Grievance 101

March 22 2017

The reason Disciplinary and Grievance matters have such importance is the impact when they are not handled correctly.  In broad terms, unfair dismissal claims are based on a good procedure not being followed or an unreasonable decision being made during the process.  Constructive dismissal claims (where an employee feels conditions at work give them no...

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Handling problems at work

March 20 2017

Something not quite right? A recent study by Warwick University’s Centre for Competitive Advantage has shown that a happy work environment is a more productive one, where the relationship between employer, management and workers is finely balanced and managed with reciprocal respect and discipline. When that relationship, or the necessary communication, breaks down, grievances can...

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The Fit-For-Work scheme

February 27 2017

Fit-for-Work is a government-funded scheme which is supplementary to formal sickness absence management procedures in the UK. Accessed online or by telephone, Fit-for-Work provides free health and work advice and free referrals for occupational health assessments, for employees who are (or who are expected to be) absent for four weeks due to illness. You could...

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Speak Up – effective employee engagement

January 19 2017

In early January 2017, the news headlines were filled with news about tube strikes which had been bought on as a protest by unions at the planned closure of some ticket offices, with subsequent job losses. One view is that the strikes were the result of a lack of engagement and clear communication from both...

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Ask us – Managing the risks of the Christmas party

November 29 2016

We’ve got our works Christmas party next week and someone has told me I should send a letter to staff setting out some ground rules.  I don’t want to undermine the fun of the party, it’s been a busy year, but I am conscious that I do have some liabilities.  What should I include in...

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Rewarding staff this Christmas?

November 18 2016

Employee benefits are designed to improve both the social and economic wellbeing of employees, as well as promote a happy workforce leading to greater employee retention. Benefits can also contribute to other strategic benefits for an organisation such as reduced absence through healthier employees achieved through a cycle to work scheme or gym membership. In...

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Latest News

Management Training this way?

Managers are often promoted into the role due to their technical knowledge or long...

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Can your business benefit from external HR support?

The legal challenges which surround typical HR issues can be daunting for SME owners,...

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Useful tips on how to lose the holiday blues

Ready GO! It can be a challenge to regain a work-positive mind-set after a...

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What’s in it for (S)ME?

What’s in it for (S)ME? Working for a Small to Medium Enterprise (SME) can...

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